Terms of Service — Tabinet Japan Saito Co., Ltd.

These Terms of Service ("Terms") set out the conditions for use of the travel-related services and website ("Services") provided by Tabinet Japan Saito Co., Ltd. ("Company").

All customers who use the Services ("Users") are deemed to have agreed to these Terms.

Special provisions, guidelines, the Standard Travel Business Conditions prescribed under the Travel Agency Act, and the terms and conditions of airlines, accommodation providers, transport operators, local handling agents, and other travel suppliers (collectively, "Related Terms") form part of these Terms. Where these Terms and Related Terms conflict, the Related Terms shall take precedence.

The following terms are defined as follows for the purposes of these Terms.

• "This Site" means the website and applications operated by the Company.
• "Travel Products" means domestic and international travel packages, accommodation, transport, and related products planned, executed, or arranged by the Company.

To use certain parts of the Services, Users may be required to register (create a member account) using the method specified by the Company.

Users must provide accurate, truthful information during registration.

The Company may refuse or revoke registration if it determines that any of the following applies to the User.

• The User has previously violated these Terms.
• The registration information contains false statements, errors, or omissions.
• The Company determines that the User is affiliated with, provides funding to, or otherwise cooperates with or is involved in antisocial forces.
• The Company otherwise determines that registration is inappropriate.

When a User submits a booking for a Travel Product through the Services, the travel contract or arrangement contract is formed at the time the Company dispatches an acceptance notice (e.g., sends a booking confirmation email) using the method specified by the Company.

The detailed conditions after contract formation (travel fee, payment timing, cancellation charges, etc.) are governed by these Terms, Related Terms, and any contract document or travel conditions booklet separately provided.

Users must pay the travel fee by the date specified by the Company, using credit card, bank transfer, or another payment method designated by the Company.

If payment is not confirmed by the due date, the Company may treat the booking as cancelled and charge the applicable cancellation fee.

Users may cancel or change their booking by following the procedures specified by the Company.

Upon cancellation or change, Users shall bear all cancellation fees, penalties, amendment fees, and other actual costs arising under the Company's Standard Travel Business Conditions, travel conditions booklet, and the terms of airlines, accommodation providers, and other suppliers.

Users must not engage in any of the following acts when using the Services.

• Acts that violate laws, regulations, or public order and morals, or that may do so.
• Acts that infringe the intellectual property rights, portrait rights, privacy, reputation, or other rights or interests of the Company, other Users, or third parties.
• Making bookings using false information (fictitious bookings, prank bookings, etc.).
• Transferring or reselling a booking to a third party without the Company's consent.
• Placing excessive load on the networks or systems of the Services.
• Any other act that the Company deems inappropriate.

The Company may suspend or interrupt all or part of the Services without prior notice to Users in any of the following circumstances.

• When routine or emergency inspection or maintenance of the computer systems related to the Services is required.
• When computers, communication lines, or similar systems have stopped due to an accident.
• When the Services cannot be operated due to force majeure such as earthquake, lightning strike, fire, flood, power outage, or other natural disaster.
• When the Company otherwise determines that suspension or interruption is necessary.

The Company makes no warranties of any kind regarding the accuracy, usefulness, or reliability of the contents of the Services.

Except in cases of the Company's intentional misconduct or gross negligence, the Company accepts no liability for any damages incurred by Users arising from use of the Services.

If a dispute arises between a User and a third party in connection with use of the Services, the User shall resolve it at their own responsibility and expense, and the Company shall have no involvement.

For damages caused by force majeure during the execution of travel — including accidents, natural disasters, transportation delays or cancellations — the Company will respond in accordance with the Standard Travel Business Conditions and the terms of airlines and other suppliers, and assumes no liability beyond that.

The Company handles Users' personal information appropriately in accordance with the Company's separately established Privacy Policy.

The Company may amend these Terms at any time without obtaining prior consent from Users if it determines this to be necessary.

Amended Terms take effect from the time they are posted on this Site. If a User uses the Services after the Terms have been amended, the User is deemed to have agreed to the amended Terms.

These Terms shall be interpreted in accordance with the laws of Japan.

In the event of a dispute arising from the Services, the Fukuoka District Court shall have exclusive jurisdiction as the court of first instance.

These Terms take effect from November 15, 2025.